Terms and Conditions

1. Scope

These Terms and Conditions (T&C) govern the business relationship between CareerOilPro and clients who use our career consulting, recruitment, and professional development services in the oil and gas industry. By engaging our services or requesting information through our website, the client accepts these T&C as binding. Any deviating agreements must be made in writing and explicitly confirmed by both parties.

2. Service Agreement

Service requests can be made through our online contact form, email, phone, or in writing. A legally binding service agreement is established only through our written confirmation or the actual commencement of consultation services. For specialized recruitment services, the service relationship begins with the client's written acceptance of our detailed proposal. We reserve the right to decline requests without explanation or terminate scheduled consultations if the client's requirements make service delivery impossible. In such cases, any payments made will be refunded proportionally.

3. Scope of Services

The exact scope of our career consulting and recruitment services is specified in the respective service description or individual service confirmation. Our service spectrum includes:

  • Career assessment and professional development planning
  • Executive recruitment and job placement services
  • Interview preparation and salary negotiation coaching
  • Professional networking and industry connections
  • CV optimization and personal branding
  • Long-term career mentorship programs

4. Prices and Payment Terms

All prices are listed in Swiss Francs (CHF) and include statutory VAT. Payment for services follows this schedule, unless otherwise agreed:

  • Career assessment services: Payment upon service completion
  • Executive placement services: 50% deposit, 50% upon successful placement
  • Mentorship programs: Monthly billing after service delivery

5. Cancellation and Appointment Changes

Cancellations and appointment changes must be communicated in writing or via email. The following cancellation policies apply:

  • More than 48 hours before consultation: Free cancellation
  • 24-48 hours before consultation: 50% of service fee
  • Less than 24 hours before consultation: 100% of service fee

One free appointment rescheduling is permitted if requested at least 24 hours in advance. For ongoing mentorship contracts, a 30-day notice period applies for termination at quarter-end.

6. Refund Policy

At CareerOilPro, we strive for the highest client satisfaction and maintain a comprehensive refund policy for our professional services:

  • Career Assessment Services: If you're unsatisfied with our assessment, you can request a complete refund within 7 days of service completion, subject to review. We may offer to provide additional consultation before processing a refund.
  • Executive Placement Services: For placement services, you can cancel free of charge before active recruitment begins. Once candidate sourcing has started, we offer partial refunds based on the completion stage and resources invested. If placement is unsuccessful after 90 days, 50% of fees will be refunded.
  • Mentorship Programs: For prepaid mentorship packages, we offer prorated refunds for unused sessions if you wish to terminate, minus a CHF 250 processing fee. Calculation is based on standard rates, not the discounted package price.
  • Coaching Services: Individual coaching sessions can be canceled up to 48 hours in advance for a full refund. Bulk coaching packages follow the same prorated refund structure as mentorship programs.

All refund requests must be submitted in writing with detailed reasoning. We process valid refund requests within 10 business days. Please note that certain third-party costs or specialized assessments may not be refundable. Refunds are processed to the original payment method used.

7. Liability and Warranty

We perform our services with the utmost care and according to professional consulting standards. Our services are based on the information and career objectives provided by the client. We assume no liability for damages or disadvantages resulting from incomplete, incorrect, or delayed client information. We recommend thorough discussion of career goals before service commencement. Our liability is limited to intentional misconduct and gross negligence, with maximum compensation capped at three times the amount paid for services in the last six months.

8. Intellectual Property

All methodologies, assessment tools, and consulting frameworks developed by us are protected by copyright and remain our intellectual property. Clients receive a simple, non-transferable right to benefit from these services exclusively for their personal career development. Distribution to third parties, reproduction, or commercial use without our express written permission is prohibited. Client-owned materials and professional information naturally remain the property of the client.

9. Data Protection

The protection of professional and personal data is our top priority. All data collected during service provision is used exclusively for contract fulfillment and career development, processed in accordance with applicable data protection regulations. Detailed information on data processing can be found in our Privacy Policy, which is an integral part of these T&C. By engaging our services, you agree to occasionally receive information about career opportunities and relevant industry insights. You may opt out of this communication at any time.

10. Final Provisions

Swiss law exclusively governs all contracts. The place of jurisdiction for all disputes is Zug. Should individual provisions of these T&C be invalid or unenforceable, the validity of the remaining provisions remains unaffected. The invalid or unenforceable provision shall be replaced by a valid provision that comes closest to the economic purpose of the original provision. No verbal side agreements exist. Changes to these T&C must be made in writing and will be communicated to you in a timely manner.